ABOUT US

Thanks for visiting Big Easy Security! We are a family-run, Christian business operating online and in the greater New Orleans area. We are proud to offer the very best DIY home security systems, lights, cameras and self defense products and will do our absolute best to ensure you are happy with your purchase. Please review our full policies below and contact us anytime for assistance. May God bless you and keep you safe!  

 

CONTACT US:

1-800-208-1528  9am-6pm Central Time, Monday-Saturday

support@bigeasysecurity.com emails answered asap and always within one business day

Big Easy Security LLC  7 Begonia Dr.  Covington, LA 70433

 

Big Easy Security Safe and Secure ShoppingShopify Secure Site with SSL Encryption

SECURE SHOPPING WITH DUAL PROTECTION AND SECURE PAYMENTS!  Big Easy Security is a verified McAfee Secure Site with Shopify SSL Encryption and secure payment gateway in full compliance with the Payment Card Industry Data Security Standards (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase after which your purchase transaction information is deleted.  From annual on-site assessments validating compliance to continuous risk management, we work hard to keep credit card and other sensitive data secure! Multiple payment options include: Visa, MasterCard, American Express, Discover, and PayPal. 

 

FREE SHIPPING ON ALL ORDERS! Big Easy Security offers free and fast delivery to all orders throughout the Continental United States.  We know your time is valuable and we do our best to ship all orders out the same business day.  Once your order has shipped you will receive an alert with tracking number and expected time of delivery when available.  In the rare event that your item is unavailable or delayed for any reason, we will notify you via the contact information you provide. Big Easy Security uses multiple shipping options including UPS, FedEx, USPS, and DHL. Expedited shipping is available upon request and for an additional fee.

      

    NO HASSLE 30 DAY RETURNS! We want you to be fully happy with your purchase and offer full refunds on all items returned within 30 days.  Item must be unused, in original packaging and in the same condition that you received it.  To return your product, you should mail it, along with proof of purchase, to: Big Easy Security 7 Begonia Dr. Covington LA 70433.  If you are shipping an item over $75, you may want to consider purchasing shipping insurance. Although very rare, Big Easy Security cannot be responsible for lost or non returned items. Once your return is received and inspected, we will send you an email to notify you that we have received your item. Once your item is approved for return, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

      COMPLIANCE WITH LAWS AND LEGAL DISCLAIMER:  It is the sole responsibility of the purchaser to comply with all local, state and federal laws or statues pertaining to the possession and/or use of any of the products we sell.  By placing an order, the buyer represents that all products purchased will be used in a lawful manner and that he/she is of legal age.  Big Easy Security LLC and bigeasysecurity.com may not be held liable for injury, loss, or damage, direct or consequential, arising out of the use, or inability to use, any products sold by us.  

       

      PRIVACY STATEMENT 

      SECTION 1:   When you purchase something from our store we collect only what is necessary for the buying and selling process, the personal information you give us such as your name, address and email address. When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.  With your permission, we may send you emails about our store, new products and other updates. 

      SECTION 2 - CONSENT  When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.  If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.  If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing info@bigeasysecurity.com or mailing us at: BIG EASY SECURITY 7 Begonia Dr. Covington Louisiana US 70433  

      SECTION 3 - DISCLOSURE  We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

      SECTION 4 - SHOPIFY  Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.  If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement

      SECTION 5 - THIRD-PARTY SERVICES  In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.  As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.  When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

      SECTION 6 - SECURITY  To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.  

      SECTION 7 - COOKIES  Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)._shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.  cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.  _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.  

      SECTION 8 - AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

      SECTION 9 - CHANGES TO THIS PRIVACY POLICY  We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.  If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact our Privacy Compliance Officer at info@bigeasysecurity.com or by mail at BIG EASY SECURITY  [Re: Privacy Compliance Officer] 7 Begonia Dr. Covington Louisiana US 70433